AI workflow automation for P&C broker operations

Reduce claim processing time by 70%.

Claims workflow console
Auto

01 / Intake

1 of 6

A claim email becomes structured work.

Source

Email

Packet

ACORD 2

Route

Portal

01 / Intake

A claim email becomes structured work.

The broker team starts where the work arrives: a client email with loss facts, attachments, and a request for help.

Insured

Apex Steel

Loss date

05/14/2026

Location

Rockline jobsite, Denver

1 of 6

01 / Intake

1 of 6

A claim starts where broker work already happens.

The workflow watches the client request, attachments, and source context so the team is not retyping loss details into a blank claim file.

70%

Less claim processing time for broker teams with repetitive review and packet prep.

Human-reviewed

AI drafts, checks, and routes work while licensed staff keep final control.

P&C ready

Built around intake, claims, ACORDs, COIs, submissions, renewals, and document review.

Commercial P&C intake and triage

Claims filing preparation

ACORD packet generation

Certificates of insurance

Submissions and renewal support

Policy and legal document review

What we build

Insurance AI that respects the workflow.

Quail Up designs AI systems around broker operations, compliance expectations, and review gates. The goal is completed, auditable work, not a flashy assistant that creates more cleanup.

Built for brokers

Quail Up helps insurance broker teams use AI where the work actually happens: inboxes, forms, carrier portals, client requests, and internal review queues.

P&C workflow coverage

We support property and casualty operations broadly, not just construction risk. The model is domain-specific, but the operating system is flexible across P&C lines.

Human-reviewed by design

AI prepares, extracts, drafts, flags, and routes work. People stay in control of consequential decisions, approvals, and client-facing outputs.

Searchable operating knowledge

Reusable skills make broker expertise visible and testable, so teams can improve workflows without relying on one generic assistant prompt.

"Everyone takes an hour lunch break when we have the productivity of Quail Up!"

About Quail Up

Conservative AI systems for insurance broker operations.

Quail Up is an AI consulting firm for P&C insurance brokerages. We design and build workflow systems that turn inbox requests, attachments, forms, carrier procedures, and internal review standards into structured, auditable work.

Our work focuses on domain-specific automation for intake, claims preparation, ACORD packets, certificates, submissions, renewals, and document review. AI drafts, extracts, checks, and routes the work while experienced people keep approval and client-facing decisions in hand.

Michael Doherty headshot

Michael Doherty

Co-founder

Michael helps shape the client workflow strategy, operating model, and delivery discipline behind Quail Up engagements.

LinkedIn
Jack Merrill headshot

Jack Merrill

Co-founder

Jack helps shape the product architecture, automation design, and implementation standards behind Quail Up systems.

LinkedIn

Product videos

Watch the workflows in action.

Two short walkthroughs show how Quail Up moves from insurance email triage to a submitted claim, and how a useful AI chat can become a repeatable skill for the team.

Pair the walkthroughs with the demo call: show a real claim intake, where human review happens, and how repeatable skills help broker teams share their operating knowledge.

Email triage to claim submitted

See an insurance workflow move from inbound email triage through human review to a submitted claim.

Watch on YouTube

Turn an AI chat into a repeatable skill

See how a team member can package an AI chat session into a reusable skill to share with co-workers.

Watch on YouTube